Since 2017, Charlotte has served as the lead support for research development with faculty in the Humanities, Social Sciences, and the Arts through GrantGPS. With that program's expansion, she now coordinates services for applications in all disciplines across the institution. She has worked with more than 400 faculty members and post graduate students and served colleagues from more than 40 departments, the Library, the Hopkins Center, and Dartmouth Health. Collectively, she and her team have helped bring more than $250M of sponsored research to the College, with awards from the NIH, the NSF, the NEH, the National Archives, the ACLS, and the Guggenheim Foundation, among others. Her aim is to foster superb scholarship within a context of personal support and an emphasis on collaboration.

A tenured professor in the English Department of the University of New Hampshire until 2007, Charlotte has also published five works of fiction as well as essays in the New York Times. Her first book, a collection of stories, won the PEN/Hemingway Award and she has also published three novels with Farrar, Straus, and Giroux and one with Hyperion. The recipient of awards from the John Simon Guggenheim Foundation, the NEA, the AWP, and the Cullman Center at the New York Public Library, she earned her degrees from Harvard College and Columbia University. In addition, she has lived and taught in Indonesia and Bhutan and served from 2014 to 2016 as the executive director of the Maine-Wabanaki State Child Welfare Truth and Reconciliation Commission, a first in the nation human-rights initiative.